Case management that fits your program

Legacy case systems run on spreadsheets, pivot tables, and missed context. Ethena routes every case to the right owner and keeps reporters anonymous. AI puts each report in the right category, summarizes every case, imports your history from any format, and answers questions about your data in plain language, building dashboards for you.

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AI where your team needs it

AI summarizes every case. A clear timeline of events, what has been alleged, and the evidence submitted. Assign a case or brief Legal without a memo.

Skip the pivot tables and manual report joins. Ask AI Analytics a question in plain language and get a detailed answer and the visuals you need.

AI checks the category each reporter picks and corrects it when it's wrong. When an intake channel doesn't capture a category, AI assigns one based on what the reporter disclosed.

Import anything from CSVs to a folder of screenshots. AI turns them into structured cases so you don’t lose a thing when you switch. You get unlimited custom fields so all of your legacy data has a home.

Streamline every investigation

Case routing works how your team works. Every report lands with the right investigator the moment it arrives. Harassment to HR, fraud tips to Legal, with clear case ownership.

Set completion deadlines for each case type. Owners get reminders before anything slips, and required fields ensure the right steps are taken before closing.

Owner, access, status, report type, reporter, source, groups, tags, notes, and attachments all live in one clean case file. When outside counsel needs the record, easily download the entire case.

Confidential and audit ready

Reporters stay anonymous and can answer follow-up questions. They can share an email address your team never sees, or check the status of their case with a PIN.

Set exactly who can see each case. Reporters can name anyone who shouldn't see their report, so a complaint about a colleague never lands in front of that colleague.

Every step a reporter or investigator takes is logged with a name and a timestamp. When your GC, an auditor, or a regulator asks what happened, the answer's already there.

  • Icon for Your whole program, connected

    Your whole program, connected

    When you run your hotline, cases, training, policies, and disclosures on Ethena, you can ask AI Analytics any question in plain language and get the dashboard to match.

  • Icon for Enterprise Grade

    Enterprise Grade

    SOC 2 compliant, US hosted, with complete audit trails on every case. Your security team will have questions, and ours is happy to walk through them.

  • Icon for Switching is easy

    Switching is easy

    You don't have to wait out the term on your current contract, we’ll buy you out of it (terms and conditions apply). Easily import your existing cases, so your history comes with you.

Case Management: Frequently Asked Questions (FAQs)

What is case management software?

Case management software gives compliance teams one secure place to receive, investigate, and resolve reports of misconduct. That covers fraud, bribery, conflicts of interest, retaliation, and more, along with HR issues such as harassment, discrimination, and workplace conduct. Every case gets a clear owner, a documented record of each step, and a path to resolution that holds up when Legal, an auditor, or a regulator takes a look.

How does case management help compliance and HR teams?

A case management system makes every investigation consistent. Reports route to the right owner, deadlines and reminders keep cases moving, and required fields make sure the right steps happen before a case closes. Because every action is logged with a name and a timestamp, you have a defensible audit trail. And with all of your cases in one place, it gets much easier to spot trends across departments, locations, and case types, so Compliance and HR can fix root causes early.

Why do companies have a case management system?

Companies use a case management system to make sure every report is handled consistently and on the record. Compliance teams use it to investigate hotline reports, review conflicts of interest and gifts, and look into fraud, bribery, insider trading, and retaliation claims. HR teams use the same system for HR issues such as harassment, discrimination, and workplace conduct. Whatever the case type, the record is ready when Legal, outside counsel, an auditor, or a regulator asks for it.

Let’s talk about your case management

See how modern, compliance-first case management fits your program. Tell us a little about your team and we’ll walk you through it.